KYC and AML procedures verify identity, deter fraud and financial crime, and help maintain a compliant service in Australia. These measures support transparency and fair play across the platform.

• Assurance that only the legitimate account holder uses the account
• Fair play through identity check and eligibility screening
• Greater user safety and account protection through security measures
• Transparency about how personal data is used for compliance
• Adherence to Australian regulatory requirements and reporting obligations

Every new user must complete ID verification before depositing, wagering, or withdrawing. Verification may include document submission and checks to confirm age and residential address in Australia.

• Government-issued photo identification
• Proof of residential address
• Confirmation of payment-method ownership in the user’s name

Additional verification steps may be requested in certain cases, including liveness checks or certified copies where required by law.

Controls are in place to prevent money laundering, terrorism financing, and other illegal activity, consistent with the AML/CTF Act 2006, the AML/CTF Rules, and AUSTRAC guidance. Record-keeping and staff training support these measures and the platform’s reporting obligations.

• Transaction monitoring and activity review across deposits, bets, and withdrawals
• Automated detection rules and alerts for suspicious activity
• Enhanced due diligence for high-risk profiles, events, or jurisdictions
• Reviews of large, unusual, or complex transfers
• Risk scoring and periodic reassessment
• Sanctions and PEP screening against Australian and international lists
• Timely reporting to AUSTRAC and competent authorities when required

The platform enforces restrictions that support KYC and AML compliance and protect users from financial crime.

• Opening multiple accounts or using another person’s profile
• Submitting forged, altered, or stolen documents
• Any attempt to launder proceeds of crime or evade reporting obligations
• Manipulating systems, games, or transaction flows
• Selling, transferring, or sharing account access
• Using third-party or anonymous payment instruments
• Misrepresenting identity, source of funds, or beneficial ownership

Breaches of this policy or Australian AML/CTF laws trigger enforcement actions proportionate to risk and legal obligations.

Possible outcomes include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must provide accurate and complete personal data and keep details up to date. Identity check and document submission must be completed within requested timeframes, and additional information may be required to finalise ID verification. Only payment methods owned and controlled by the account holder may be used. Users should respond promptly to compliance requests and report any suspicious activity to Support. Failure to cooperate may result in limits on deposits, wagering, or withdrawals as part of account protection and security measures that support responsible gaming.

The platform promotes fair play and transparency to protect users and maintain a safe environment. AML and KYC measures help deter misconduct and protect the integrity of wagering in Australia.

• Compliance with KYC and AML standards and Australian law
• Confidentiality and protection of personal data under the Privacy Act 1988
• Ongoing monitoring and prompt escalation of suspicious activity
• Prevention of manipulation, collusion, and other unfair behaviour
• User support and guidance on safety and verification matters
• Shared responsibility between the platform and users
• Equal conditions for all eligible users