Responsible Gaming

Gambling always carries the risk of financial loss. Understanding this fundamental truth helps you approach online gaming with realistic expectations. At Casinonic, we empower players to take control of their betting behaviour through practical tools and clear guidelines.

You can enjoy gambling responsibly by following these principles:

• Set deposit limits before you start playing. This helps you stay within your budget.
• Never chase losses. Accept that losing is part of the game.
• Take regular breaks during gaming sessions. Step away from your screen.
• Only gamble with money you can afford to lose. Never use funds meant for essentials.
• Keep track of time spent on the platform. Set time limits for yourself.
• Avoid gambling when you feel stressed, depressed, or under the influence.
• Balance gaming with other activities in your life. Maintain diverse interests.
• Use self-exclusion tools if you feel your gambling is becoming problematic.

Our platform provides built-in features that support these principles. You can set daily, weekly, or monthly deposit limits directly in your account settings. Reality checks remind you how long you’ve been playing. Session limits help you control your time on site. These tools exist to protect your financial and emotional wellbeing.

Gambling addiction is a serious condition that affects both mental health and financial stability. Recognising the warning signs early can help you or someone you care about seek help before the problem escalates.

Key indicators of problem gambling include:

• Spending more money on betting than you can afford to lose
• Gambling with money meant for bills, rent, or other essential expenses
• Borrowing money or selling possessions to fund your gambling
• Feeling restless, irritable, or anxious when trying to reduce or stop gambling
• Lying to family or friends about the amount of time or money spent on gambling
• Neglecting work, study, or family responsibilities because of betting activities
• Chasing losses by gambling more in an attempt to win back money
• Using gambling as a way to escape problems or relieve negative emotions
• Feeling guilty or ashamed about your gambling but being unable to stop
• Experiencing relationship problems or financial stress due to betting behaviour

If you identify with several of these signs, it may be time to seek professional support. Gambling addiction is treatable, and many resources are available to help you regain control.

Preventing gambling addiction requires honest self-assessment and proactive steps. Casinonic supports players in maintaining healthy gaming habits through education and practical tools.

Here are effective strategies to prevent addiction:

• Set strict deposit limits on your account and review them regularly
• Establish a budget for entertainment and never exceed it
• Use reality check features to monitor how long you’ve been playing
• Take mandatory breaks every hour during gaming sessions
• Block access to gambling sites during vulnerable times using self-exclusion tools
• Talk openly with trusted friends or family about your gaming habits
• Keep a record of your gambling activity, including wins and losses
• Seek alternative activities for stress relief and entertainment
• Contact support services at the first sign of problematic behaviour
• Use cooling-off periods to temporarily suspend your account if needed

Our platform offers self-exclusion options ranging from 24 hours to permanent closure. You can activate these features immediately through your account settings. Once activated, you won’t be able to access your account until the chosen period expires. We also provide links to blocking software that prevents access to all gambling sites across your devices.

Professional support services throughout Australia offer confidential assistance for problem gambling. These organisations provide free counselling, practical advice, and ongoing support for individuals and families affected by betting addiction.

Main help organisations in Australia:

• Gambling Help Online: Free 24/7 counselling and support via phone, webchat, or email. Visit gamblinghelponline.org.au or call 1800 858 858.
• Lifeline Australia: Crisis support and suicide prevention services available 24/7. Call 13 11 14 or visit lifeline.org.au.
• Beyond Blue: Mental health support and resources for depression and anxiety related to gambling. Call 1300 22 4636 or visit beyondblue.org.au.
• Gamblers Anonymous Australia: Peer support meetings across the country for people affected by gambling addiction. Visit gamblersanonymous.org.au.
• Financial Counselling Australia: Free, confidential help with debt and financial problems caused by gambling. Call 1800 007 007 or visit financialcounsellingaustralia.org.au.
• Relationships Australia: Counselling services for individuals and families experiencing relationship stress due to gambling. Visit relationships.org.au.

These organisations operate independently and provide confidential assistance. Reaching out is a sign of strength, not weakness.

Our dedicated support team is available to assist players who are concerned about their gambling behaviour. You can contact Casinonic to discuss responsible gaming tools, activate self-exclusion, or request information about external help services.

Ways to contact our support team:

• Live chat: Available 24/7 through the website for immediate assistance
• Email support: Send detailed enquiries to [email protected] for responses within 24 hours
• Help centre: Access our comprehensive FAQ section covering responsible gaming tools and account controls
• Account settings: Manage deposit limits, reality checks, and self-exclusion directly through your player dashboard

We treat all enquiries about problem gambling with complete confidentiality and respect. Our team can guide you through activating protective measures on your account or provide information about professional support services in Australia. Your wellbeing is our priority.